Audit Playbook: Continuous Application Inventory Reporting
Purpose
Auditors require verifiable proof of who accessed what, when, and why across all applications subject to compliance mandates.
Traditional IAM/IGA tools cover only managed apps, leaving unmanaged, on-prem, and shadow applications invisible. Orchid uniquely discovers in-scope applications, evaluates their identity controls, and generates continuous, compliance-mapped evidence.
Playbook
Phases
Preparation
- Define audit scope & frameworks (PCI, HIPAA, ISO, NIS2, FedRAMP)
- Enable continuous discovery of managed & unmanaged applications
- Establish baseline dashboards
- Assign ownership roles (Compliance, IAM, Orchid Admin)
Application Inventory
- Managed apps via IAM/IGA
- Unmanaged apps with Orchid
- Compliance-subject apps flagged
- Identity controls (MFA, lockout, password policies, sessions)
- Gap analysis to compliance requirements
Identity Lifecycle
- Track joiner, mover, and leaver events
- Timely deprovisioning of accounts
- Access requests & approvals with timestamps
Authentication Events
- Map successful logins to user & application
- Track failed login attempts with thresholds
- Record logouts and session terminations
Access Governance
- Enforce least-privilege access
- Log privilege elevation events
- Provide separation-of-duties evidence
Overlay Insights
- Detect orphan accounts
- Identify unmanaged local accounts
- Flag shadow and stale applications
- Highlight highly privileged & over-provisioned users
- Monitor high-risk activity patterns
Audit-Ready Outputs
- Up-to-date application inventory
- Continuous evidence exports
- Unified identity audit logs
- Compliance-based gap analysis reports
- Real-time dashboards for auditors
Customer Satisfaction Survey 2023
This report summarizes the findings from our annual customer satisfaction survey conducted in 2023. The survey aimed to gather feedback on our products and services to enhance customer experience.
Survey Results
We received responses from over 1,000 customers, with a satisfaction rate of 85%. Key areas of feedback included:
- Product Quality
- Customer Service
- Delivery Timeliness
Based on the feedback, we are implementing several improvements to address customer concerns and enhance our offerings.
Quick Checklist
Scope, baselines and owners.- Complete application inventory (managed + unmanaged).
- Identity lifecycle records (joiner, mover, leaver).
- Authentication logs (success, failure, session termination).
- Access governance evidence (least privilege, SoD, privilege elevation).
- Overlay risk exposure tracked (orphan, local, shadow, stale accounts).
- Dashboards, reports and evidence prepared for auditor review.
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